Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

• Contact information — name, email address, phone number
• Booking details — pickup and drop-off locations, travel dates, number of passengers
• Payment information — billing details (processed securely via third-party payment providers; we do not store full card details)
• Technical data — IP address, browser type, device information, cookies
• Communication data — messages or inquiries you send to us via email or forms

2. How We Use Your Information

We use your information to:

• Process and manage your bookings
• Provide customer support and respond to inquiries
• Send booking confirmations and service updates
• Improve our website, services and customer experience
• Ensure security and prevent fraudulent activity
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a contract (to provide transfer services)
• Consent (where you have explicitly agreed)
• Legal obligation (tax, accounting or regulatory requirements)
• Legitimate interests (service improvement and business operations)

4. Data Sharing

We do not sell your personal data. However, we may share information with:

• Payment processors
• Drivers or transport partners involved in fulfilling your booking
• IT service providers (hosting, analytics, security)
• Legal authorities when required by law

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction. Data is stored securely and only retained for as long as necessary for operational and legal purposes.

6. Cookies

Our website uses cookies to:

• Improve website functionality
• Analyze traffic and user behavior
• Enhance user experience

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally possible)
• Object to or restrict certain types of processing
• Withdraw consent at any time
• Request data portability

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting or reporting obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Scottransfers · Website: www.scottransfers.com · Email: support@scottransfers.com